Emis Access Practice Agreement

Whilst we believe that online access will be very useful for many of our patients, we do ask that you read the important terms and conditions below as you will need to accept them before joining.

Use of EMIS Access: In using EMIS Access and our online facilities you agree with the terms and conditions under which this website is provided.

We will be monitoring the use of this service and we are sure that you will find it most useful.

If we find that any users are abusing the service, we will revoke their access to the service.

We consider the following as inappropriate use: sending inappropriate or abusive messages, booking appointments and not using them, consistently booking inappropriate appointments with a doctor, booking appointments for another person (except for a dependent child under the age of 16).

You are responsible for ensuring that your EMIS Access log-in details are kept confidential.

You will also be held responsible for any misuse of your account. You must inform us immediately if you believe an unauthorised person has gained access to your account.

Although EMIS Access uses high levels of internet security to protect your personal information, we do not warrant the service to be 100% secure and in using the service you are accepting a degree of risk.

EMIS Access is generally available 24 hours a day, but at certain times, for example when our computer system is backing up data or undergoing maintenance, you may be unable to use the service for a while.

Happy House Surgery does not guarantee that EMIS Access or our other online facilities will always be available and will not accept any liability for damages resulting directly or indirectly from the use of, or from any inability to use, EMIS Access or our other online facilities. EMIS have incorporated a “Current Status of EMIS Access “ link to the front screen of the EMIS Access Web site.

You may click on this link at any time to be redirected to a page showing the current status of the service. This page is updated at regular intervals and will display any operational problems and when they are due to be fixed.

EMIS Access is provided by EMIS, a trading name of Egton Medical Information Systems, the company that provides our patient records system.

Happy House Surgery cannot accept liability for damages resulting, directly or indirectly, from the use or misuse of the EMIS Access service.

In using EMIS Access, you agree to the terms and conditions and privacy statement on the EMIS Access website.